However, it’s frustrating when you encounter issues while trying to connect to a remote PC. Just when you’re about to get connected, you see an error message that reads, “The remote computer requires Network Level Authentication (NLA).”
Lucky for you, we’ve got all the solutions to this issue. So, let’s dive in and fix your remote connection problems.
1. Check Your Internet Connection
In most cases, “The remote computer that you are trying to connect to requires NLA” error might stem from your PC (and not the remote machine). So, resolving it will involve configuring a few settings on your device.
To get started, ensure that there aren’t any issues with your internet connection. Here are some quick fixes that could help:
Check all your network cables and ensure there are no loose connections. Ensure your internet connection is active and stable. Start by testing your Wi-Fi speed with a speed test tool. If the internet speed is okay, consider resetting your router and refreshing your connection.
2. Restore the Network Settings to their Default
You’re likely to bump into “The remote computer requires NLA” error based on how you’ve configured your network settings. So, you could resolve the problem by restoring your network settings to their default.
Now, here’s how to restore the network settings via the Command Prompt:
Press Win + R to open the Run command dialog box. Type CMD and press Ctrl + Shift + Enter to open an elevated Command Prompt. Type the following command and press Enter:
From there, type the following command and press Enter:
3. Disable and Re-Enable NLA Settings Via System Settings
Disabling and re-enabling the NLA settings on your device could help. Let’s take a look at how you can do this:
Press Win + R to open the Run command dialog box. Type sysdm. cpl and press Enter to open the System Properties window. Navigate to the Remote tab. Uncheck the Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended) box. Press Apply and then press OK. From there, restart your PC to save these changes.
Next, re-enable the NLA settings through these steps:
Open the System Properties window as per the previous steps. Check the Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended) box. Click Apply, click OK, and then restart your PC to apply these changes.
4. Disable and Re-Enable NLA Settings Via PowerShell
If the system settings didn’t resolve the issue, then PowerShell could help. So, we’ll explore how you can disable and re-enable the NLA settings with this tool.
To disable the NLA settings, follow these steps:
Press Win + R to open the Run command dialog box. Type PowerShell and press Ctrl + Shift + Enter to open an elevated PowerShell window. Next, type the following command:
Replace the “Target-Machine-Name” command with the name of your device. From there, press Enter to run the command.
Finally, wait for the process to complete and then restart your device.
Now, re-enable the NLA settings through these steps:
Open PowerShell as per the previous steps. Enter the same command but replace SetUserAuthenticationRequired(0) with SetUserAuthenticationRequired(1). Press Enter to run the command and then restart your PC when the process is complete.
5. Configure NLA Settings Via the Local Group Policy Editor
Are you still struggling to resolve “The remote computer requires NLA” error? Let’s now disable and re-enable the NLA settings using the Local Group Policy Editor:
To disable the NLA settings, follow these steps:
Press Win + R to open the Run command dialog box. Type gpedit. msc and press Enter to open the Local Group Policy Editor. Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security. Double-click the Require user authentication for remote connections by using Network Level Authentication option on the right.
In the next window, check the Not Configured or Disabled box. Next, press Apply, press OK, and then restart your PC.
Finally, follow these steps to re-enable the NLA settings:
Open the Local Group Policy Editor and navigate to the Security option as per the previous steps. Double-click the Require user authentication for remote connections by using Network Level Authentication option. In the next window, check the Enabled box, press Apply and then press OK. Finally, restart your PC to apply these changes.
6. Update or Reinstall the Network Drivers
This issue might be caused by corrupted or incompatible network drivers. So, you can either update or reinstall these drivers to get rid of this error.
Firstly, update your network drivers by following these steps:
Press Win + X and select Device Manager from the options. Double-click the Network adapters option to expand it. Right-click your PC’s network adapter and click Update driver.
Next, select Search automatically for updated driver software. From there, follow the on-screen instructions to complete the process.
If the issue persists, try reinstalling the network adapters through these steps:
Open the Device Manager and expand the Network adapters option as per the previous steps. Right-click your PC’s network adapter and select Uninstall device. Navigate to the Action tab and select Scan for hardware changes. Finally, restart your PC to apply these changes.
7. Use Windows’ Built-In Troubleshooters
Windows’ built-in troubleshooters can help resolve this issue. In this case, we’ll tackle the problem by running the Internet Connections troubleshooter, the Network Adapters troubleshooter, and the Incoming Connections troubleshooter.
Let’s start with the Internet Connections troubleshooter:
Navigate to Win Start Menu > PC Settings > Update & Security and select Troubleshoot on the left-hand side pane. Click the Internet Connections troubleshooter on the right-hand side pane and press Run the troubleshooter.
From there, you can use the Network Adapters troubleshooter. This will find and fix problems with the network adapters on your device.
To run this tool, follow these steps:
Open the Troubleshoot settings window as per the previous steps. Click the Network Adapters troubleshooter on the right-hand side and press the Run the troubleshooter button.
Finally, run the Incoming Connections troubleshooter. This will find and fix incoming computer connection problems.
Here’s how you can run this tool:
Open the Troubleshoot settings window as per the previous steps. Click the Incoming Connections troubleshooter on the right and press the Run the troubleshooter button.
Restart your PC to apply all these changes.
Easily Connect to Your Remote Device Using Windows’ Remote Access Technology
“The Remote Computer Requires Network Level Authentication (NLA)” error is quite frustrating. The worst part is that it usually comes in many forms.
For example, the error might read, “the remote computer requires network level authentication which your computer does not support.” Sometimes it reads, “the remote computer that you are trying to connect to requires network level authentication.”
Regardless of how this error appears on your device, you can fix it using the methods we’ve covered. And if the problem persists, try applying these fixes on the remote device too.