In most cases, the error message reads, “Error 0x80070015: Windows Sandbox failed to start—the device is not ready.” In other instances, the error code could be 0x80070057, 0x800706d9, 0x80070002, 0x80070569, 0x80072746, or 0xc0370106.
No matter which Sandbox error code you get, we’ll help you out. We’ll show you the top tips that can help fix the Windows Sandbox feature when it fails to start.
1. Disable and Re-Enable the Windows Sandbox Tool
Restarting the Windows Sandbox might be the best solution to this problem. So, here’s how you can disable and re-enable this tool:
Press Win + R to access the Run command dialog box. Type optionalfeatures and press Enter to open the Windows Features program. Next, scroll down and uncheck the Windows Sandbox option. From there, click OK. Select Restart now in the pop-up window. This will restart your device and apply the current changes.
When the device boots up, open the Windows Features program as per the previous steps. Next, check the Windows Sandbox option and then select Restart now in the pop-up window.
2. Run the Windows Services Required By Sandbox
The Sandbox error usually pops up when some of Windows’ services are disabled. So, let’s check out how you can enable a few Windows services to tackle this issue:
Press Win + R to open the Run command dialog box. Type services. msc and press Enter to open the Services window. Locate the Hyper-V Remote Desktop Virtualization Service, right-click on it, and then select Properties. Next, navigate to the General tab. From there, click the Startup type drop-down menu and select Automatic. Press the Start button, press Apply, and then press OK to save these changes.
Finally, close the Services program and restart your PC to save these changes.
To avoid running into the same issue in the future, you’ll have to configure some additional settings in the Services window. Let’s take a look at the steps you need to follow:
Open the Services window as per the previous steps. Right-click on the Hyper-V Remote Desktop Virtualization Service and select Properties. Navigate to the Recovery tab. Next, click the First failure drop-down menu and select Restart the Service. This will help restart this service automatically in case it runs into any issues. Click the Second failure option and select Restart the Service for this option too. Finally, press Appy and then press OK.
In case the Sandbox issue persists, try applying the same settings to these other services:
Hyper-V Host Service Hyper-V Time Synchronization Service Virtual Disk
3. Restart Hyper-V and Other Programs on the “Windows Features” Screen
Restarting a couple of programs on the “Windows Features” screen could help. However, this method will only be effective if you restart the features that the Sandbox tool depends on.
In this case, we’ll restart the Hyper-V, Virtual Machine Platform, and the Windows Hypervisor Platform features:
Press Win + R to access the Run command dialog box. Type optionalfeatures and press Enter to open the Windows Features program. Scroll down and expand the Hyper-V option. Next, uncheck the Hyper-V Management Tools and Hyper-V Platform options. Press OK, close the Windows Features program, and then restart your device to save these changes.
Finally, apply the same changes to the Virtual Machine Platform and the Windows Hypervisor Platform options.
4. Use the Built-In Troubleshooting Tools
The built-in troubleshooting tools could help you tackle this issue. However, this will depend on the nature of the problem.
If the Sandbox error is caused by hardware-related issues, we can tackle this problem using the Hardware and Devices troubleshooter. But if the problem is caused by system maintenance issues, then we can give the System Maintenance troubleshooter a try.
In case you’re dealing with a hardware issue, here’s how the Hardware and Devices troubleshooter can help:
Click the Start Menu icon and select PC Settings. Next, select Update & Security and then click the Troubleshoot option. Select the Hardware and Devices troubleshooter on the right-hand side pane. From there, press Run the troubleshooter. Follow the on-screen steps to finalize the process. When you finish, restart your PC to save these changes.
Otherwise, if you’re dealing with a system maintenance issue, here’s how the System Maintenance troubleshooter can help:
Press Win + R to open the Run command dialog box. Type msdt. exe -id MaintenanceDiagnostic in the search box and press Enter to run the System Maintenance troubleshooter. Click the Advanced option on the next screen. From there, check the Apply repairs automatically box. Finally, press Next and follow the on-screen steps to complete the process.
5. Repair Corrupted or Missing System Files
Are you still struggling to resolve the issue? Perhaps there are some corrupted system files that are interfering with the Sandbox feature’s functionality.
In this instance, you can use the SFC and DISM tools. These are some incredible features that help repair corrupted or missing system files.
So, let’s start by checking out how you can use the DISM feature:
Type Command Prompt in the Start menu search bar, right-click on the Best match result, and then select Run as administrator. Next, type the following command and press Enter:
Wait for the scan to complete. From there, type the following command and then press Enter:
Wait for the process to complete and then restart your device. Next, run the SFC tool by following these steps:
Open the Command Prompt as per the previous steps. Type the following command and press Enter to run an SFC scan:
Finally, close the Command Prompt and then restart your PC to save these changes.
6. Restore Windows to Its Previous State
Is this the first time you’re encountering issues while using the Sandbox tool? If that’s the case, then this might be caused by a few recent changes on your device.
Maybe you’ve installed a faulty program that’s interfering with the Windows Sandbox. Or, perhaps you’ve configured some settings unknowingly, and this is affecting the Sandbox tool.
In such instances, you could resolve the problem by restoring your PC to its previous state. So, let’s check out how you can use a Restore Point to tackle this issue:
Type Create a Restore Point in the Windows search bar and select the Best match. Navigate to the System Protection tab. Click System Restore and press Next. Select Show more restore points. Select your preferred restore point and click Next. Finally, click Finish and wait for the process to complete.
7. Update Your Device
When all else fails, you can try updating your device. This could help tackle this problem and any other system issues.
So, here are the steps for updating Windows:
Click the Start menu icon and select PC Settings. Next, click Update & Security and select Windows Update. Press Check for updates on the right-hand side and follow the on-screen steps to finalize the process.
Windows Sandbox Failed Error: Resolved
The Windows Sandbox is a reliable tool that provides you with an awesome virtual desktop environment. If this tool fails to start, you can easily fix it using any of the methods we’ve covered.
And when Sandbox is up and running, be sure to set it up correctly so that it won’t run into any issues in the future.
